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"bt": {
"names": [
"BT",
"BT Group plc",
"British Telecom",
"BT.A",
"Electric Telegraph Company"
],
"comment": "BT is a British telecommunications company that supplied military infrastructure used in drone strikes in Yemen and Somalia [1], overcharged customers by £600 million and concealed information about those overcharges [2][3][4], and engaged in price‑fixing schemes that underpaid freelancers [5]. It has also been responsible for failures that crippled the UK's emergency call handling system [6] and for unsafe working conditions that contributed to a technician's death due to lack of training [7].",
"sources": {
"1": "https://web.archive.org/web/20140521031829/http://www.reprieve.org.uk/media/downloads/2013_07_15_PUB_Complaint_to_UK_NCP_re_BT_plc.pdf",
"2": "https://www.callclaim.co.uk/media/y5hlb5kd/2021-01-17-call-press-release-final.pdf",
"3": "https://www.ofcom.org.uk/phones-and-broadband/service-quality/18m-in-refunds-and-credits-for-bt-customers-following-ofcom-enforcement",
"4": "https://www.ofcom.org.uk/about-ofcom/latest/bulletins/competition-bulletins/all-closed-cases/cw_01217",
"5": "https://www.cityam.com/sky-bt-img-itv-and-bbc-broadcasters-caught-in-freelancer-pay-fixing-scandal/",
"6": "https://www.ofcom.org.uk/phones-and-broadband/telecoms-infrastructure/bt-fined-17.5m-for-999-call-handling-failures",
"7": "https://www.ioshmagazine.com/2024/06/11/ps14m-fine-telecoms-giant-after-engineers-body-found-river"
},
"sourceNotes": {
"1": "was involved in providing military infrastructure used in drone strikes in yemen and somalia",
"2": "overcharged customers by £600 million",
"3": "engaged in price fixing to underpay freelancers",
"4": "hid information and overcharged customers",
"5": "hid information and overcharged customers",
"6": "responsible for problems that disabled the company's provision of the UK's emergency call handling system",
"7": "unsafe working conditions and lack of training led to a technician's death"
},
"tags": [
"telecommunications"
],
"score": 20,
"ownedBy": [],
"logoUrl": "https://upload.wikimedia.org/wikipedia/commons/1/17/BT_Group_2022.svg",
"siteUrl": "https://www.bt.com/about",
"updatedAt": "2025-09-16T09:26:11.926Z"
},telecommunications
BT is a British telecommunications company that supplied military infrastructure used in drone strikes in Yemen and Somalia [1], overcharged customers by £600 million and concealed information about those overcharges [2][3][4], and engaged in price‑fixing schemes that underpaid freelancers [5]. It has also been responsible for failures that crippled the UK's emergency call handling system [6] and for unsafe working conditions that contributed to a technician's death due to lack of training [7].
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